Citizens' grievances echoed at the Municipal Corporation's public hearing; Municipal Commissioner Sanghpriya directed officials to ensure time-bound resolutions.
Over 42 complaints were received regarding issues such as sewerage, drinking water, encroachment, sanitation, and illegal plotting; several cases were resolved on the spot.
Gwalior, July 14, 2026. City residents presented various civic issues to the municipal administration during a public grievance hearing held at the Municipal Corporation headquarters on Tuesday. Municipal Commissioner Sanghpriya issued clear directives during the hearing, emphasizing that public grievances must be resolved seriously, sensitively, and satisfactorily within a stipulated timeframe. He told officials that the public hearing is not merely a formality but an effective means of providing genuine relief to citizens.
Officials from various departments, including Additional Commissioner Pradeep Tomar, were present at the hearing held at the Municipal Corporation headquarters in City Centre.
**Complaints regarding sewage and illegal plotting dominated**
During the hearing, Sukhdev Sharma, a resident of Gubbara Phatak/Jinsi Nala, lodged a complaint regarding illegal plotting in the Maheshpur-Ajaypur Girwai area (Ward 65) and demanded action.
Meanwhile, residents of Guda Kampu (Ward 52, Pritampuram Colony, Lane No. 1) sought a permanent solution to the problems caused by the accumulation of sewage water. Similarly, citizens from Bhagat Singh Nagar and Rachna Nagar (Ward 19) also requested a permanent resolution to long-standing sewage issues.
**On-the-spot resolution for several cases**
Municipal Commissioner Sanghpriya ensured the immediate resolution of some complaints during the hearing, while directing officials to investigate and take prompt action on other matters.
**Over 42 applications received**
More than 42 applications covering various issues—such as drinking water, encroachment, sanitation, electricity, housing, sewer cleaning, and property mutation—were received during the hearing. The Municipal Commissioner instructed officials from the concerned departments to ensure necessary action for the timely resolution of all complaints.
**Key Highlights of the Public Hearing**
Over 42 complaints were received at the hearing held at the Municipal Corporation headquarters.
Municipal Commissioner Sanghpriya directed that satisfactory resolutions be ensured within the stipulated timeframe.
Issues related to illegal plotting, sewage, drinking water, sanitation, encroachment, and property mutation were the primary concerns. Several complaints were resolved on the spot.
Instructions were issued to the concerned officials to take prompt action regarding the remaining cases.
The Municipal Corporation administration reiterated that the public grievance redressal process is being strengthened to ensure the quick resolution of citizens' issues and the improvement of civic amenities, thereby guaranteeing a transparent and time-bound resolution for every complaint.
